Billing Terms and Conditions

Nartiva Payment Policy

1. Accepted Payment Methods

At the Nartiva, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • Afterpay (where applicable)
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk orders – contact us for details)

All payments are processed in United States Dollar (USD).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on the Nartiva are in United States Dollar (USD).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • The Nartiva uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refunds and Returns Policy.
  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at contact@nartiva.com

6. Fraud Prevention

  • The Nartiva reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

Business Name: Nartiva
Address: 45 Poland St, London W1F 7NA, United Kingdom
Email: contact@nartiva.com
Phone: +44 7577 306264
Contact: https://www.nartiva.com/pages/contact

 

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We do our best to reply within 24 hours.

Thank you for shopping at Nartiva!